Need of a Portal

Need of a Portal:

1. A portal provides a means by which we can improve the business efficiency of a process.
e.g., By implementing a portal, a company can provide the right information in the right format to the right person at the right time. Based on this information, the person can make a decision that is correct and quick.
2. The portal provides the required information at one place.
3. Portal increases the productivity of an employee and it also reduces the turnaround time of a given business process.
4. By implementing a portal, a customer service representative can quickly attend to customer complaints, or a sales representative can place an order at a customer site and answer customer inquiries.